SHIPPING & RETURNS INFORMATION
Regular ground shipping, including insurance, via UPS or FedEx is FREE. 2-day shipping, including insurance for full value, is $17.00 via UPS or FedEx Ground. Next day service ($30.00) is also available on most items.
RETURNS
We offer hassle-free returns. If for any reason you are unhappy with any product you have purchased from us, you may return it for a full refund (less shipping and handling). You are covered by this unconditional money back guarantee for a full 10 days from the date of receipt of the item(s). Please e-mail or call our Customer Service Department at info@jwjewels.com or 800-259-4029 to receive authorization and return instructions. Jewelry must be returned in its original condition to qualify for a refund.
You can email us any time with your questions, comments or concerns.
julie@jwjewels.com
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