SHIPPING INFORMATION

Regular ground shipping is $7.00. Two day shipping is $17.00. Next day service ($30.00) is also available on most items. All orders are shipped insured for full value.

We offer hassle-free returns. If for any reason you wish to return an item you have purchased from us, simply email us and we will issue a UPS call tag. When we receive the item, you will be notified and a full refund (less any shipping fees) will be issued. Jewelry must be returned in its original condition.

All JW Jewels jewelry is guaranteed against breakage or stone loss for 30 days after purchase. Any repairs will be completed free of charge. Should you need repairs after this period, they will be performed for a nominal fee. Please contact us any time with your questions, comments or concerns.

LOWEST PRICE GUARANTEE

If you see the identical piece of jewelry at a lower price elsewhere, JW Jewels guarantees that we will match or beat that price. Our only requirement is that we must be able to verify that the quoted price is from a legitimate source.

PRODUCT GUARANTEE

All jewelry purchased from JW Jewels carries a one year guarantee against manufacturer's defects. Should you need an item repaired or replaced because of a manufacturer's defect, we will do so free of charge to the original purchaser. The original receipt must be presented for the guarantee to be valid.

JW Jewels jewelry is guaranteed against breakage or stone loss for 30 days after purchase. Any repairs will be completed free of charge. Should you need repairs after this period, they will be performed for a nominal fee.

Please contact us any time with your questions, comments or concerns

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